Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
iStorage
|
|
Review by:
citysearch c.
|
|
Review content:
My room mate and I had been storing with iStorage Desert Hot Springs for three months when one of our units was broken into. Oddly enough, it was not caught on any security cameras, and the unit was open for two days before we were notified. We had a loss in excess of $20,000 dollars.
The unit was broken into on December 31st, but we were not notified until January 2nd, and a police report was not filed until that day. We filed the report ourselves. When we were notified on January 2nd, we were led to believe the break-in occurred that day. It was not until yesterday that we were told by management that the robbery actually occurred on the 31st. They said the reason why we were not notified was that the young man working on the day of the robbery didn't know who to call.
According to management, the young man called management, but they were out of state and didn't respond. The owners were also called, but they didn't respond. We were told the young made a note in our file of who he attempted to contact, but he didn't contact us because he didn't know if that was the policy. Unfortunately the young man was terminated over the incident. He wasn't trained properly.
We got no assistance from management in making the police report. And in filing for the insurance, we were told we had to get a copy of the report and bring it to them. We've been told we have to do all these things, but they are not assuming any responsibility. They state in their advertisement that they have closed circuit cameras, but that's not true. The cameras are only on the gate and on the main run from the gate. There's no other security in the place. We didn't know that until our unit was broken into. Unfortunately we still have our other unit there.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|