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Businiess name:
Active Auto Sales Inc
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Review by:
citysearch c.
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Review content:
Would not recommend this place to anyone. Bought a car in November, oil gauge kept dropping to zero then the check gauge sensor came on. Called Active Auto the Monday after it was bought they told me to bring it out to their ""inspection guy"" the week after. Took it down, guy gave us a hard time saying he wasn't going to touch anything just yet. When we went to pick it up he told us it needed a whole new motor. Brought it home drove it around for a few days & took it back to ""get the new motor."" At this point we dropped it off at Active Auto, nice enough to give me a loaner car, bad thing is that it had expired inspection stickers & they took the plates off of my jeep which didn't even have the registration sticker on it because it didn't come in the mail yet, all they gave me was some pink slip in case I got pulled over. About 1 week passed & we called Active to see what was going on, they said they had no idea that someone would get back to us. Another week passed & we heard nothing, every time we called they claimed they had no idea where the jeep was. They never reached out to us, even when they said they would. We always had to call. After a month & a half & writing a nasty review on Facebook we got a call to come pick up the jeep. They told us not to bring the loaner car back to Active just to leave it at the garage, after calling my dad & freaking out. We get to the garage & they said it didn't need a motor just a new oil pump. We figured ok lets see what happens, on the way home it still continued to drop. Called Active the next day & the owner was busy, called back again & he was busy. RIDICULOUS. Took it to my mechanic & he said it should have gotten a whole new motor put in it. Which Active said they were going to do but didn't, took the easy, cheap way out & just replaced the oil pump. So now I am currently in a crunch trying to figure out what to do with this car. WILL NEVER REFER ANYONE TO ACTIVE AUTO, EVER ! End of story.
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