Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Paramus Hyundai
|
|
Review by:
citysearch c.
|
|
Review content:
This dealership does not even deserve one star. My experience with Route 4 Paramus Hyundai was horrible. I have never been treated so poorly as a customer in my life. The service manager and sales manager should be ashamed of how they talk to and treat their customers. I will never do business with this dealer and Hyundai as a whole ever again. I advise others to never buy from Hyundai unless you want poorly made cars, horrible service, and extreme financial burdens.
In the two years that I have leased my Elantra, I have put over $2000, not including routine maintenance, in this “brand new car”. My recent experience with the service department cost me over $1100. With only about 25,000 miles on my car I had to replace the rear brake pad and rotors. When I questioned how the brakes and rotors could break so quickly, I was told I must not be a good driver because I ride my brakes too hard or I continuously drive with the emergency brake down. Needless to say this was not the best way to speak to a costumer. I paid to have the brake pads and rotors replaces because the breaks are not covered under “America’s Best Warranty”. Four days later my brakes sounded worse than when I originally brought the car in to be serviced. I was told as long as the problem was with the brakes there would be no additional charges to fix the problem. Naturally this time the problem was with my front brakes which were not covered under the service I had done less than a week ago. I questioned why when I brought in the car the first time and the car was inspected the problem with the front breaks was not detected. I was given a lot of excuses but no answer as to why they did not check the front brakes when they inspected the car. In total I was physically I at the service department 3 times in a week, without a car for 5 days and was never offered a rental, and paid over $1100. Speaking with the customer service representative, the service manager, and the sales manager is worthless and a waste of time because they do not want to hear anything but the sound of your credit card being swiped. I have filed a formal complaint with Hyundai and I am awaiting a response.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|