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Businiess name:
Mini Express
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Review by:
citysearch c.
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Review content:
For an hour the mini express carted dozens of kids on the ride if their life to end our Wild West themed week long kids camp at church (VBS).
The operator was kind.
The only weird thing was that they asked for cash to balance the payment of the train. (I couldn't leave 100 kids and go get cash anyway) There was no mention of cash needed on any document or contract or bill so I found it fishy. Mini train, be clear about what payment methods are available and wanted by what dates.
They eventually (by a call to the manager) let me just pay with the same credit card they charged for the deposit...
RESPONSE FROM The Mini Express:
Hi Becca, we are honor that you and your kids really enjoy our services, we are honor to hear from you that they were having the trip of their life. In regards to your balance being paid in cash this is our policy for all of our customers and it is specified at the time of your check out when you placed your order online, I'm truly sorry for this misunderstanding but knowing that your kids really enjoy the train make us feel allot better, we thank you for your fair and honest review.
The Mini Express team.
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