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Businiess name:
Cornerstar Dental Group
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Review by:
citysearch c.
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Review content:
I have been seen routinely by this group for the past 2 and a half years, and had absolutely no complaints until today. I checked in at the front desk and told the receptionist that I am 32 weeks pregnant. She proceeds to tally up my charges for care that I was about to receive, and when I decline the $30 fluoride treatment (as I do at every check-up because I don't feel it's necessary: I have no cavities and get cleanings every 6 months) she turns on the hard sell. She tells me I really should get it since (according to her) pregnancy depletes your normal state of health and the consequences will be a mouth riddled with cavities without said treatment. I happen to be a registered nurse, and I'm appalled that a non-licensed staff member is providing medical advise, and within an earshot of at least 5 other patients in the lobby to boot. To assumption that fluoride is 100% safe to unborn babies is irresponsible as every drug has its associated risks; and the discussion of such risks needs to be between doctor and patient, not patient and receptionist (and all the other patients in the lobby). \r
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Then the receptionist asked if I had a note from my OB/GYN. Excuse me? I need a note to get my teeth cleaned? She gets the doctors who takes me to an office (finally, a little patient confidentiality is upheld) and tells me he really needs a note from my OB/GYN giving the green light to clean and exam my teeth. Without asking me any questions or assessing for himself what state of oral health I currently have, he flat out refuses. I had never seen this doctor, but I had the distinct feeling that he only wanted that note from a liability standpoint. Dentists are doctors, and they spend a long time in school learning about how all sorts of physiological changes that occur in life, including pregnancy, affect oral health. Shame on him for not practicing the evidenced-based care that is recommended for pregnant women and delaying my care. \r
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Oh but the saga of this dental group continues…\r
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My husband has an appointment later in the day. He knew he was in for a deep cleaning, but the office did not provide an estimate of services that wouldn’t be covered by our insurance, just simply slapped him with an $850 NON-ITEMIZED bill AND recommended another $2000 for crowns that are “leaking”. He had a bad feeling about this place from the last time he was there because he felt like they were scamming him, and I wish so much that we would have listened to his gut instinct and found another practice instead of going back. \r
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So he comes home with his discharge instructions that are handwritten on a scratch piece of paper; which is all well and fine, I’m as green as the next Coloradian, except that this “scratch” piece of paper is a tax form with 2 complete names on it! This practice is reckless and has their own interests above that of patients. Needless to say, we will be changing dentists. \r
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