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Businiess name:
Robusto, Gerald R, Do - Brunswick Family Medicine
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Review by:
citysearch c.
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Review content:
Doctor is good, but follow-through is lacking, and office staff is incompetent. Three mistakes in the past few months. First one was the doctor misunderstanding me...I could write that off. But 2nd was office staff failing to get back to me as promised. It was just for a form needed for my child's school, not an emergency. But this weekend they did not follow through on a request from a surgical center for a form, and because of that my son now must wait another ten days to get a procedure done unless a cancellation happens. May the pain my son will have to feel come back upon this office ten fold. When I challenged the office staff about it, they said ""oh we lost our office manager."" They gave me that excuse two weeks ago when I did not get the form for my son. Then the person said ""well I was not working on the day you said the surgical center called. Just how is that my problem? The surgical center called them THREE TIMES to get a simple half-page form filled out by the doctor, and they failed. Protect your family from this incompetence and seek another practice and doctor.
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