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Businiess name:
Harel Chiropractic Massage & Acupuncture
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Review by:
citysearch c.
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Review content:
Love the people who work there, but if you have a billing question, the niceness quickly disappears. Insurance is complicated, but after coming to this office for years, I expected more when I had a question. I asked for the date of service I was being charged for as I believed I already paid it. I was told they didn't have time to look it up. Then the Dr. herself hung up on me when I question how I could be charged without a date of service. I couldn't believe it -- and am sincerely sorry to lose their care, but a doctor hanging up on a patient after years of care because of one question is not okay.
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