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Businiess name:
Java Jive Coffee House & Cafe
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Review by:
citysearch c.
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Review content:
I never write reviews, but had to after this morning. We waited for an hour and people that came in after us were seated before us because the host marked through our name without seating us. She didn't aplogize for the mistake. Then we had a server that was anxious and rushed us through ordering. She then forgot to bring out our apple juice, then when we were almost done eating she remembered and said she'd bring it out. We let her know that we no longer wanted it, and she said, ""I'll bring it to you, I already rung it up."" She then brought it out. When she brought the check, she wouldn't allow us to pay separately even though we were paying with cash. It was very disappointing to have such AWFUL service because the food is excellent. I've never had someone refuse to take something off my bill that was not brought to my table. It was really rude and if it was my restaurant, I would be really embarrassed. And I think that they stop seating people at 2:00pm or so, there were 3 people that came in about 2 minutes after that and they were turned away when there were people that had just been sat a table and it would not have kept the staff there any later. What an awful experience! Don't go there, the food is not good enough to overcome the staff.
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