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Businiess name:
Lynn Lane Boarding Kennels
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Review by:
citysearch c.
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Review content:
I just took my dog here for the first time this past weekend. The woman who answered the phone (I believe she was the owner) the three different times I called was so patient and never got annoyed with all my questions. I rarely board my dog, so wanted to make sure I had everything right. She was even sweet when my baby was crying in the background, offering to take her in too for free. :)\r
When I arrived she was still there, and extremely helpful.\r
Due to having to leave for a minor family emergency, I had forgotten to clip my dog's nails before taking her in. We were also really trying to make sure we had enough money for this unplanned, un-budgeted trip because payday wasn't until after we got back. I assume gathering my situation from my prior phone calls about price, when she asked if I wanted her to clip and I started mulling on whether or not I could afford it, she offered to do them for me for free. This one small gesture made my day, and helped me have a better perspective about the family emergency I was facing. It's amazing what one act of kindness can do for you when you need it most. When leaving after dropping the dog off (she also offered to take me in to see the kennels, they were very clean.) she said ""next time bring Tatum in too"" remembering my daughter's name from the phone. \r
When I picked up my dog 3 days later she remembered me when I walked in the door, played with my baby, and told me about my dog's stay. Very personal, kind service.\r
I couldn't have been more pleased with them. We WILL be using them again.
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