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Review content:
We have had reasonably good experiences at the Fish Market in the past (in SF Bay area), but not this time. We made a reservation at the Fish market in San Diego for a party of 16 people while on vacation with our family. The reservation was made directly with the manager due to size of the party. We showed-up 5 minutes early, waited in line to speak with the Maitre-D, who put her hand up and looked away from me as I finally got to her. I patiently waited for her to give me the time of day, informed her of our reservation, and was told that they don't take reservations (lie number 1). She directed me to the more expensive Top of the Market Restaurant. I went upstairs, and the Maitre d' upstairs told me that I do not have a reservation upstairs, but the Fish Market downstairs indeed takes reservation for parties of 8 or more (the truth). I went back downstairs, and confronted the Maitre d' there, who then said they never received the reservation (lie number 2). We verified that the phone number we called was theirs, but she still denied that they ever booked a reservation for us. I later found out that this maitre d' was probably the same manager that took our reservation. I believe she either tried to cover-up for her mistake, or didn't like our racial profile. They offered us seating upstairs in the more expensive restaurant. Seeing that I have a hungry party ranging from age 2 to 72, I was forced to take this option (was this their scheme all along ?). The upstairs staff was reasonably friendly, and sat us at two tables. Table one received all their food, kids and adults, well before table two, so we asked to speak with the floor manager upstairs. This woman was not only not apologetic (although she did say that the waitress apologized to HER !?!!!), but confrontational. All in all, we spent about $600 to enjoy the worst attitude and service I have experienced in a long time, probably ever. Oh, and the food was uneven and only fair overall for the price. I contacted them via their website more than a week ago, and have received absolutely no response. Zilch! This whole episode still irritates me so much, that I'm writing my first ever negative review of a restaurant.
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