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Businiess name:  Ray O'herron Co-Oakbrook Ter
Review by:  citysearch c.
Review content: 
Terrible customer service, high prices, long wait times on items ordered, and finally incompetent staff. Now that you have the “spark notes” I will expound on the issues.\r • Terrible Customer Service: The Staff, whether knowing they have a contract with CPD or simply have no idea about treatment of customers, O’Herron’s Staff is condescending when speaking, rude, rolls their eyes, sighs and when you inquire about different items you've order the response is ""Have we called you?....'No?'... 'Then we have nothing for you.'""\r • High Prices: Yes most “Cop Shops” are usually high... However, this place is beyond that. Save your money, go online or simply shop somewhere else.\r • Long Wait Times: If you inquire about an item, not in their store, don’t expect a timely response. If you still decide you want to order through them, expect it to take longer than if you ordered it for yourself online…With O’Herron’s higher prices of course. \r • Incompetent Staff: As a sub category to ordering items in this store they will ask for your phone number. Whether you write it down or they do, somehow they manage to input your phone number wrong in their system. This has happened to me three times and others I know multiple times. Also, they claim to know the laws in regards to firearms, FOID cards, and other legal issues but they do not. The info they give is outright false and can get you in trouble.\r Please use other Gun Stores or “Cop Shops.” Places selling Glocks and other weapons (without the wait and high prices, not to mention have better service) near Oak Brook/Lombard is “Law Weapons & Supply” on Butterfield or If you are further North go to “Gat Guns” in East Dundee near the exit at 90/94N and IL25. I hope this review helps.\r

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