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Businiess name:
P.J. Hanley's
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Review by:
citysearch c.
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Review content:
My friends and I came in for drinks and food on a Friday night. Our waitress was new (1st day), had too many tables to wait and our order was misplaced. Long story short, after waiting 45 minutes and watching plate after plate of food being delivered to the patrons around us, I went to the manager. I was given a very flip "sorry," blaming the waitress (what kind of manager blames his staff?!!). Another 20 minutes goes by and clearly our food was forgotten. Again. Back to the manager who says, and I quote, "I said I was sorry, what else do you want?" Delivered with an irritated attitude! He stomps off to the kitchen saying it will be ten more minutes. We wait ten, fifteen more minutes and as I'm getting up to find him he approaches with our food in hand. As he sees I am coming to look for him again, he says, "do you want it or not? You don't have to take it, I'll take it back to the kitchen." All delivered with that fine attitude of his. He did comp us for the entire meal, but never had the b***s to come back to our table like a professional. We will never go back and that is really too bad because it's a great neighborhood place. P.S. We left a good tip for that poor waitress. Hope she finds a better job!
Pros: good bar food, nice outdoor space
Cons: the manager
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