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Businiess name:
The Old Spaghetti Factory
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Review by:
citysearch c.
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Review content:
My husband and I went here last night. I've heard people mention this place before and judging by the wait to be seated, it's a popular establishment.\r
Because there was just the two of us, we were seated quickly, ahead of the larger parties that waited up to 15 minutes. I am a big fan of their atmosphere. Beautiful hard wood floors, large tables, interesting chairs and unique decor.\r
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It was after being seated that my good experience ended. Our waitress took so long just to take our drink order, that we had already read through the entire menu and had been waiting to give our meal order. Our drinks were delivered quickly... although she did get my order wrong. Rather than waiting for a replacement, I just drank it. I took notice that our waitress was serving a total of 6 tables. No one appeared very demanding or requiring too much time. None the less, we didn't see her again until our meals were delivered 30 minutes later... and she got the order wrong again. I ordered Chicken Parmigiana and was given Chicken Penne pasta. When I was finally given the correct dish, it was a bland, under cooked, small single chicken breast with a dolup of spaghetti and a splash of marinara sauce. Cost of material for the meal could not have exceeded one dollar. Cost to consumer: $12. I've had better Chicken Parmigiana from Hungry Man frozen dinners... and bigger portions. My husband order Chicken Vesuvius. Again, small bland portions and the noodles were too al dente.\r
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After receiving our meals, our waitress vanished for the next 20 minutes. When I finally spotted her, I asked for a refill of my soda which had been empty since the meal arrived. My refill arrived at the same time as our 2go boxes. The check took another 15 minutes.\r
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My final word: Over priced, under seasoned, under cooked, small portions with terrible service.
Pros: Decor
Cons: Bland food and horrid service
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