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Businiess name:
Otto's Import Store & Delicatessen
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Review by:
citysearch c.
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Review content:
Found Otto's online to order some authentic Hungarian products. When I first called, the gentleman suggested that I was looking to purchase items that appeared I had returned from Hungary with them?? I was dumbfounded, but continued by explaining that I wanted to be sure that they were in fact imported from the Kalocza region of Hungary. Strike one. I placed about a $50 order with very specific order instructions (and kept copies) but....they still screwed up my order. Strike two. When I called again to request the correct product that I had ordered (and paid for!) he said that when they received the incorrect product back, they would send out the correct one. Right..... I told him I would certainly be happy to do so; please send me my product with a return, post-paid mailer and I would send them back the incorrect product. He said it only costs $2.50 to send back the wrong product, what's the big deal? I guess you can see where this is going. Strike three! Will NEVER do business with them again. I get the feeling they have your money and send you whatever they want. Save yourself the insults and aggravation and just go to Amazon.
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