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Businiess name:
Merrell Home Improvements
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Review by:
citysearch c.
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Review content:
The built a sunroom that was blown away by a storm.\r
I paid extra after agreeing to get some electrical outlets\r
and extra insulation for the flooring to keep the heat/cold\r
out.\r
At the same time did I hire them to install new windows\r
throughout the whole house thinking that I could get it\r
done all in one and that through, so I thought, professional company.\r
Overall they did build the sunroom and exchanged windows. Yet, I have to say that they are very unreliable,\r
when it comes to showing up when agreed upon. \r
When calling the office, I was lied to several times when inquiring about the finishing of the project as well, as after having to call them back due to water leackage in the sunroom. Now a couple of months after the installation \r
I still am having issues and have been promised for four days in a row that someone will be out here to assess what needs to be done to fix the leackage of the new roof.\r
I am constantly being told somebody will be out there the next morning, and nobody shows up.\r
Also, was I told I was to receive a bonus refund for having\r
recommended the company to my neighbors across the street and also by letting a couple , that was thinking about getting a sun room for themselves, come in to view the\r
built sun room at my property. \r
I never even heard a thank you, nor have I received a cheque!\r
Also, was told that the windows were suppose to be the best I can get, and paid dearly for them, just to find out that they are leaking air in, left and right.\r
I have tried to be patient and work with them. Yet, have not come to the end of the road, getting things fixed.\r
I am very disappointed with the outcome of the two contracts, and will no longer recommend them to anyone.
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