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Businiess name:
Better Business Bureau
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Review by:
citysearch c.
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Review content:
June, 2013\r
We contracted JKS Home Improvement to build one large and one small deck. This experience was one we have never had before. First of all, after removing the ledger board the owner of JKS informed us we had termites, but in reality it was water damage. This should have been our first clue. He then billed us to replace 6 sheets of plywood and 3 rolls of insulation. He only used 3 sheets of plywood and one roll of insulation. He refused to reimburse us and to give us an itemized bill. They do not give itemized bills his brother told us. He never got a building permit, when I called the code enforcement officer and he placed a cease work order the owner came and wanted to take all the wood that was to be used for the deck. When I said no he called the sheriff. \r
The workers made many mistakes and said that was the way we wanted it.\r
The deck has been completed for 5 days and the crappy wood they used for the floors has knots that are starting to fall out and leave holes. They used the worst wood they could find. They left a mess of nails and cigarette butts and a pile of dirt on the stones around our patio.\r
If you contract this company be sure to get every detail in writing and make sure your money goes ino an escrow account. \r
The deck did pass code even through the spindles are more than 4"" apart. Why? Good question.\r
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