Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Tire Pros & Wheel Experts
|
|
Review by:
citysearch c.
|
|
Review content:
My visit started with an oil change and I requested that they check into a noise my vehicle was making when I accelerated. The technician recommended I replace the turbo saying it sounded EXACTLY how his Audi did when his turbo went out. Being that he appeared very sure of himself I did just that, with a different mechanic as I was able to save on labor costs. When my mechanic reached the turbo, his professional opinion was my turbo had no signs of wear or damage. Since we had purchased the expensive part and I requested he replace it he did as I had originally asked (unnecessary cost $1500) it did not fix the problem. Due to my availability and time I couldn't leave my car for further inspection but the mechanic suggested to check out my timing chain. I called Tire Pros and explained that I followed through with their suggestion and my vehicle was still making the noise and was offered to bring it in to put it on the computer for free. When I arrived the next day the manager refused to follow through with what his technician said to me the previous night and charged me $150 for the inspection. After inspection they called me with news that I would need a new engine and it would cost approximately $7,000. That was the final straw. I got a second opinion of which they were shocked as to the recommendation of a new engine. Upon further inspection they found my timing chain was completely maxed out and needed to be replaced, so I did and my car is fixed (total $1600 NOT $7000).
I will say my experience at Tire Pros is typically a good one but the manager's lack of customer service has turned me away, I will no longer be a return customer.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|