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Businiess name:  HRW Realty Corporation
Review by:  citysearch c.
Review content: 
Condo was gorgeous, dealing with HRW, in particular, Lisa Holmes, was a nightmare. She was an extremely poor representation of the company. \r \r The condo was beautiful, in a great location, and I was really able to fix it up so I got a million compliments when folks came over. However, HRW, and really Lisa Holmes in particular was really difficult to deal with. \r \r Lisa Holmes (not Sarner, there are two Lisas at that office) was often extremely rude and difficult to deal with, and difficult to get ahold of. She spoke often in a condescending and rude manner, and acted as though she had to move heaven and earth to get basic repairs done. We'd have to email or call constantly to get things done, and when the work was completed, it was often done half-way. We lived for a little over a year with a leaky shower, a hot-water heater that was only big enough for half of a shower, and with things that their repair folks had randomly left around our apartment. \r \r Additionally, Lisa was extremely rude, and it was stressful to ever have to deal with her. I'm not sure if she's aware of the manner she speaks to people in, but it was horrible. I've since started my own property management company, and no matter how difficult the tenant (and we've had 'em), I try to treat them with respect, a skill which Holmes severely lacks. \r \r Finally, Lisa Holmes lies. She will say one thing, and do something completely differently. You'll be charged for things she explicitly says you won't, and you will get strange emails that seem to be the opposite of what you've just talked about. I'm not sure if she intentionally lies, or if she really doesn't remember the things she says and the promises she makes, but it was a consistent thing. \r \r Bottom line? Rent here at your own risk of being SUPER aggravated. Like I said, I loved the condo, and it was in a great location, but Lisa Holmes was terrible to deal with, and prompted me to open my own company so folks don't have to deal with people like her. The other folks in her office are nice enough, but she makes it so you never want to deal with that company again.

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