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Businiess name:
Allen Kelly & Company, Inc.
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Review by:
citysearch c.
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Review content:
I discovered this company through Angie's list and saw that they were highly rated. Their bids were slightly higher than others but having been burned before in other types of construction work, I didn't want to go the cheapo route. In the past, this has cost me more anguish, pain and money in the long run. The sales guy (Bob) was extreme knowledgable and clear (probably because he had worked in the service department for years). Once the order was placed, their lead supervisor came out and did the most thorough assessment that I have ever seen of the job site. His team followup a few weeks later and did the installation. I really have to say that the team was very efficient, thourough and professional. Since they were working the entire day in my attic, I offered some refreshment which they politely refused. They cleaned up well, briefed me throughly on the job and followup a while later once the inspector came out. There was a bit of a delay on the relocation of a flue exhaust vent due to roof icing. However, this was understandable since I certainly didn't someone falling from my second story high pitched roof. Oh and their office person, Angie was great. She was always prompt, followup quickly and did a great job on the communication/planning side. \r
\r
They installed an upstairs 3 ton Trane AC/heating system. Weeks later I wanted to upgrade my lower level thermostat controller and Bob came out to install it for free.
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