Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Academy Overhead Door
|
|
Review by:
citysearch c.
|
|
Review content:
We had our garage door serviced thought an Angie's list special to have our door rollers replaced/ garage door reconditioning. The door would not open the next morning because a major overhead spring broke, possibly due to an improper adjustment of balancing both sides equally (according an 40+ year A class builder with garage door experience). Jim at Academy Overhead Door took NO responsibility of the POSSIBILITY of the spring breaking due to his service. He offered me a "great" deal at $250 (normally $375) to replace the springs... even though he had another deal on Angies List to replace them at $189. Jim stated that Angies list made an error stating replacement of BOTH springs, it should have been for only ONE spring, and but he would honor that price and once again, I was getting a GREAT deal. The office asked me pay him directly. I found out later that it would have been cheaper with normal pricing using the company who replaced the springs earlier. In recontacting Jim about my dissatisfaction of his lack of acknowledging that this could have been due to a poor adjustment, pricing, etc, he did not acknowledge MY problem... only told me again what a great deal I got, how he is short on good help, how expensive it is to run a business, how builders (even custom homes)always cut corners by putting in the cheapest doors, it would have taken days for an appointment with his competition, etc.. He forgot that I am the CUSTOMER. I asked him a third time to try to make this right by possibly giving me the springs at cost, free labor, etc and was only offered another great deal...to have my garage door adjusted for free next year. I do give him credit for a quick response.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|