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Businiess name:
Mays & Schnapp Neurospine and Pain
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Review by:
citysearch c.
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Review content:
I contacted their off the day after it snowed; to let them know I needed to cancel due to the ice on the road. As I could not drive nor walk on the ice....I called at 8am whereas my appointment was not until 11:45am. (enough time for to cancel). I inform the lady I will drop a check in the mail that day for my payment (since I could not come into the office to pay on my account ) and she told me to call back and reschedule the next day (which whould have been a Friday)....On Friday, I rec'd a nasty letter in the mail from their offiice stating that I owed them $26.44 and to mail them (as this was past due & no appt can be made until this payment was made). The check for this payment was mail when I spoke to cancel the appoint on Thursday and the account was not past due. Althought, I am on a fix income, my account has & will never be past due. When I called and tried to explain & reschedule the appointment, the schedulelling person stated, that I could not make another appointment. I have been a patient of this office for the the last 5 years, with no problems; up until now.....I will never return again !
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