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Businiess name:
Swickard Toyota
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Review by:
citysearch c.
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Review content:
If you want a deceptive dealership with terrible service this is the place for you. We just spent $35,000 on a 2006 4Runner. After we signed the paperwork and were taking delivery of the car we were informed that one of the keyless remotes was missing. They refused to provide us with one, saying that used cars were sold ""as-is"". We also discovered that there were no owners manuals in the vehicle, they intended to send us off with a complex vehicle (Including a Nav system) with no documentation. I requested a manual, they would not provide me with one, finally gave me a 2005 saying ""they are absolutely identical"" we have since found that there are many differences. I've worked my way up to the general sales manager and have been refused any satisfaction, they have told me some gems such as ""lots of things that are on a new car are missing on a used one"". None of the missing items were disclosed prior to the sale, I wonder how many other components we will discover are missing. Nice to see they take such pride in touting the benefits of the ""Toyota Certified Used Vehicle Program"". This is my worst car buying experience ever, find a better Toyota dealer, none can be any worse than this.
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