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Businiess name:
Phebe's Tavern & Grill
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Review by:
citysearch c.
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Review content:
Like any recent college grad, I have been to Phebe's many a time, in many different states of mind. It serves its purpose as a busy post-college bar but nothing ever in my opinion excuses the bad attitude of its staff. If it's early in th week or empty the staff here is fine but on any night from Weds to Sat. every person who works there will treat you like a 13-yr -old child. Now I understand staff being tough on drunk people to prevent dangerous situations but this bar treats all patrons on busy nights like you are pain in their behind. There have been numerous occasions when staff will just flat out refuse to serve you or help you in anyway. It doesn't matter if you are a regular or a first-time patron or your having a birthday party there, their reasoning in deciding whom to serve is akin to Mao's decisions when he was the dictator of China; random and baseless. For example, one night I left my debit card there by mistake (this happens at bars like these all the time). I called the next day and was told they had it and that I could pick it up whenever. When I went to the bar later that night on my way home, it was packed and one of the bouncers let me in to just get my card. Because it was busy all of the bartenders on duty refused to get my card claiming it wasn't there, even after I was told by them just 6 hours earlier that they had it. After trying to argue with them and telling them that I had been told that it was there, I was told to ""just get the hell out and try again tomorrow"" by the manager on duty. No manager should ever tell this to a customer except when they are destroying the bar, skipping on a check or any other criminal activity. Being rude may be the MO in NYC but it should not be in the service business. Good service is defined by being the best AT YOUR BUSIEST. Phebe's is always THE WORST at their busiest. Go there sometimes, hang out with friends or watch a game but don't expect to be treated like anything other than a juvenile delinquent.
Pros: Everyone is connected by 2 degrees, ie ""do you know.."" heaven
Cons: Terrible staff and service, feels like you woke up in a frat basement the day after you go
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