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Businiess name:
Breedlove Hal W OD
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Review by:
citysearch c.
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Review content:
I have had a number of negative experiences with this office, which unfortunately was the first I tried when moving to this area. First, the office staff at the General Booth office ranges from nice to quite rude. The attitudes of a few staff members here are off-putting, and made me feel as a patient as if I was bothering them or wasting their time with my standard office visit and patient needs. Secondly, the office incorrectly billed my insurance for the max amount they could for my contact lenses, before I ever authorized or requested them to. This was frustrating, and I had to call them on it to get them to reverse the charges. Then, the office refused to sell me anything less than a year supply of contacts, even though their prices were just too much to bear. Following this, the office has also given me incorrect and/or misleading information on how my insurance works, which I only realized once I called my insurance to check. When I ordered contacts from the web, the office verified the wrong prescription and then argued with me about what lenses I use - seriously, I think I should know what I have been putting in my eyes everyday. Their contact lens exam charge is steep in price - more than I have ever seen elsewhere. When I ordered glasses from the office, they ordered the wrong ones, and tried to give me ones without the lens coating I paid for. I had to call them on this and have them send them back to get the correct ones, taking extra weeks to get them. And then, to top it all off, they refused to send me a copy of my prescription when I requested - even though it is my patient medical record. Seriously, steer clear of this office. They have been nothing but runaround and problems for me. If I could have reviewed less than ""eh"" I would have...
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