Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Mathis Brothers Furniture
|
|
Review by:
citysearch c.
|
|
Review content:
In Dec, 2009, we purchased a La-Z-Boy Lift Chair from Mathis Bros. for my 94 year old mother. Everything was fine until Nov, 2010 when the leg lift would not go down. Mother climbed out of the chair pulling a muscle in the process & ended up in the hosp ER. The chair was picked up for repair and returned 3 times in Dec. 2010. It worked for about 4 weeks then broke again. Each time it takes about 2 or 3 days to get picked up, 2 or 3 days for repair and return so she is without a chair for about a week. She is in a small apt in assisted living & this is a real problem for her chair to be gone. Went to Mathis Cust Serv to try to find a resolution. Asked to trade for a regular small recliner. Mathis says as long as her warranty is in effect they will only pick up chair for repair. We have 2 more yrs of warranty. This is really unacceptable for an older person but their Cust Serv was very cold and uncaring. When I first went in to their area (which is far away from the mainstream of the st
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|