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Businiess name:
Feed Loft Pet Center
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Review by:
citysearch c.
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Review content:
This store is horrible. We have been loyal shoppers here for the 6 years we have lived in Channahon, and yesterday we had to buy a bulb for our Chinese Water Dragons cage because our other one didn't work anymore. We bought it and they told us to let it warm up before we used it. So this morning I put it in the cage and it worked, but then around lunchtime I asked my son to check and see if our Dragon had eaten his food yet, and he said "Mom, didn't you turn on the light this morning?" And I looked and it was not working. When I took it out you could see that it had clearly blown out. I took it back to the Feed Loft and they told me they couldn't exchange it "because we don't get a credit from the company". Now how is that my problem? My poor dragon might die now because we used our last money yesterday to buy the bulb from a store in which we were loyal customers for years. At no time did they state that this was their return policy. Very disappointed, telling all of my frie
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