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Businiess name:
Enterprise Rent-A-Car
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Review by:
citysearch c.
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Review content:
Six months prior to needing a rental, I reserved a LARGE SUV (comparable to a Ford Expedition, Chevy Tahoe, or GMC Yukon). I inputted that it was REQUIRED to be a four wheel drive vehicle (not all wheel drive, but FOUR wheel drive. Both are indeed different and not the same). I also called after reserving it online and indicated that it NEEDED to be a four wheel drive vehicle. They said they will ensure that they have one for us.\r
Around the three months till our rental, I had called them again and reiterated that it needed to be a four wheel drive vehicle. They stated that they will make sure they have one available for us when we arrive to pick up our rental.\r
The day of the rental, I walked there to pick it up. Our usual vehicle was inoperable and my husband was at work, Enterprise was less than a mile from my home so I walked. Looking in the parking lot playing ?which one is ours? I see nothing that was comparable to an Expedition or Tahoe. My hope in our rental with En
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