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Businiess name:
Grafton Dermatology Cosmetic
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Review by:
citysearch c.
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Review content:
My family has seen Graffton Dermatology for about 2 years. I called to make an appointmentand was told that I had a balance and I that I could not make an appointment. I was given their billing number. I called and was told that I owed 12 dollars and that it needed to be paid. I told the lady that was not a problem but I had never received a bill and that it was upsetting that my account was placed on hold over 12 dollars. My child was seeing them once a month for a long period of time and it wasnt that long ago that she did see them and I was not told about a balance then. I was told in a very ugly manner that no matter what I said that I couldnt not change the policy. I then asked to speak to the office manager, which she argued that she was going to tell me the same thing. I finnally got to speak to their office manager and explained to her what happened. I told her that I would like to pay the 12 dollar bill and that my family would not be using their practice anymore. \r
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They have very kind and caring doctors but their staff is very ugly and can careless about the patients.
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