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Businiess name:  Bob's Discount Furniture
Review by:  citysearch c.
Review content: 
On Aug. 20, 2008 I helped my daughter purchase her first piece of furniture. I advised her to buy from Bobs after watching his ads and knowing that his prices were reasonable and supposedly he stands behind what he sells.\r She chose a sectional. First of all, the only color in stock was off white. To get any color would have been a 6-8 week wait. Since she had no furniture, that was not an option. We were told by the salesman not to worry, if we purchased the goof proof plan it would cover any stains we could not get out, yes, even nail polish and even a tear or a burn was covered. 5 days after receiving the furniture, my daughter tripped over a table and the candle she had just blown out fell onto the sectional. We called to put in a claim. The procedure, we found out, was that we had to mail the claim and specifically diagram where and what the stain was. After they received it, they still were not satisfied with the diagram and requested more info. About a week after that, I receive

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