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Businiess name:
VCA Old Marple Animal Hospital
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Review by:
citysearch c.
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Review content:
I have worked as a Vet. receptionist at 2 other practices for many yrs. I can verify for a fact that the Front Desk Support Staff need much more sensitivity training & education. There is no excuse for misinformation & subsequent attitude when the client questions that info. I had just brought my cat home, who immediately got sick from an injectable med they gave; the receptionist did not listen & told me to give my vomitting cat some boiled meat for a day! Their ER hours just began; she refused to let me communicate to the attending Vet or to see my cat's chart! For a nice fat fee, I could bring my cat back. That's Very Poor Business Practices! Instead, I fasted my cat until the next a.m., at which point I talked w/ Dr. Henry. I have been a long-time client of Dr. Henry's (who is an excellent communicator!) -- otherwise, I wouldn't patronize this business AT ALL. Dr. Tyson not only mismanages his policies, but HIS GREED IS EXPLOITATIVE. I was just informed that I need to start d
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