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Businiess name:
Superior Moving & Storage
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Review by:
citysearch c.
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Review content:
I was very hesitant to use them, but their price beat everyone. A friend had used them and said they were great. Our experience: They showed up earlier than requested, which was OK. We had a crew of 4. They were affable and answered questions. I thought they were very professional and fun even. They packed everything securely. On the move-in, a box slid into a glass panel on our entertainment center, breaking the glass. Though I had purchased insurance, the guys talked me into not using it (likely they'd get in trouble) and said glass panels for that were cheap (sort of true, thought not as cheap as they said. Later I felt a little stupid for not reporting it, but I did feel at the time that these were nice guys and I didn't want to get them in trouble. So the movers were a good group. \r
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Now the company...they told us when we hired them they would not charge extra to move our piano. When settling, I forgot about that and he added $75 for that (he said that was half price). I also noticed later that, though they charged me the additional price/hour for the insurance (as requested) they also checked off ""customer declines insurance"" on my contract. \r
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SO I guess it depends on the crew you get. I lucked out with mine.
Pros: good crew
Cons: charged for more than agreed to
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