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Businiess name:
Superior Moving & Storage
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Review by:
citysearch c.
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Review content:
The day started off bad, they were scheduled to arrive at my home at 8:30 and they didn't arrive until 9:45. Then the truck they came with was already loaded with tons of cardboard so they had to leave and get another truck; they didn't come back until 11:30. When we arrived to my new residence they started carrying things in my house with two guys that was originally loaded by one. Then I over heard one of the movers tell the other mover to slow down because they get paid by the hour. When I confronted the mover about what he said he became irate and increasingly aggressive; I was moments away from a physical altercation. I called the office to make them aware of what happened and the office supervisor told me that the mover did not say what I heard him say out of his own mouth. I banded the mover from touching my furniture and did not allow him back in my home. Then I realized my $4500.00 bed's post was cracked. One of the movers told me it was like that when he loaded it on the truck then I said if that was the case why are the cracked pieces on the floor of the truck, realizing he was caught in his lie the mover said o kay we will have it fixed. After the movers left; thank God, I realized that a majority of my wooden furniture was scratched, chipped, and a foot print was on the top of my coffee table. My Italian leather sofa arm rest was scratched beyond repair. This moving company is the worse customer service experience I have ever had in my life. Stay away, the money you think you will be saving is not worth it. If you want thugs moving your family into your home and handling you personal possessions then call Superior Movers. I gave them a one star rating because it would not allow me to leave a review but my true feeling is they deserve a negative two star rating, and that is being nice. Don't be fooled by the four star ratings for this company, the ratings are probably left by employees or friends of the company. This company is bad news
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