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Businiess name:
Struebin, Marla, Md - Valley Young Peoples Clinic
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Review by:
citysearch c.
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Review content:
I am completely shocked at how rude the front staff is. Especially Jill. I was 7 minutes late because of a car accident on the freeway and when I apologized for being late not only was I asked why I was late and then informed that she would have to ask if the doctor would still see me. At this point I was more confused than anything so I asked her why I wouldn't be able to see the doctor. She responded by saying the appointments are only 30 minutes long. I said oh ok. She handed me some paperwork to fill out and when I turned around to find a seat she quietly said ""he has other patients to see duh!"" VYPC has the rudest staff I have ever encountered and everytime I have been there I've waited at least 25 minutes, after seeing the nurse, to see the doctor and the appointment was at least 1hr. long. I will never ever go back! This wasn't the first incident I've had with VYPC. A few months ago my daughter got a rash from the antibiotics she was taking so I called to so I could get her a different perscription and the nurse I talked to told me that my daughter my just have to tough it out! After explaining more of her symptoms the nurse said she would call me back. She didn't call back until the next day. On the voicemail she left she said the doctor had called in a perscription at the walgreens in the valley. I went to the only two walgreens located in the valley and neither one had any record of a perscription being called in for my daughter. Since it was saturday afternoon I couldn't get a hold of anyone at VYPC and my daughter didn't get her new perscripton until monday. That is bs! At the time I decided to let it go and assume that i wouldn't have any more problems with VYPC. I wish I would have switched to a doctor then instead of blowing off the first incident.
Pros: conviently located in the valley
Cons: rude staff, long wait, no way to contact the doctor on call
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