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Businiess name:
Pocono Body Wellness Studio
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Review by:
citysearch c.
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Review content:
It's hard to think of one work to sum this up: terrible service, poor communication, NOT clean, rip-off, possible scam-artist...? All these phrases come to mind when thinking of this dump! My 3 friends & I tried for a MONTH to book a spa day we had purchased off Groupon (It should've been booked with 1 phone call!). We all called & left messages (nobody picks up the phone) with no call-backs, we emailed and were neglected time and time again. If we hadn't bought the Groupon already we would've given up. HORRIBLE customer service. We all drove 1-4 hours to get there & upon arrival we were told there was no electricity in the building. Well, when using their bathroom the lightswitch WORKED, there was a fountain running in the lobby and every other business in the strip mall (yes, it's in a dinky strip mall) had their power. Ummm scam?? Everything about this experience was sketchy and unsatisfying. And upon further research, we discovered their licenses were outdated. My recommendation, even with a Groupon, do not waste your time. The place was tacky and dirty anyway, even if the lights WERE on.
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