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I recently got an appointment at this facility on a Living Social promotion. Yes it took a month to get in, but if you regularly purchase any massage or spa package (ie Groupon or LS), you can expect a wait to get in. I have been getting massages for many years now. I am a loyal customer of Rest & Relax Bodyworks only a mile away (which happens to be owned by the Dr. Fox, the owner of Century West) so I decided to try out it out via this promotion. \r
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The staff at Century West was very professional and friendly. The office was very clean and decorated with beautiful artwork (similar to their other location). I was escorted to the back by a young lady named Lucy. She was extremely friendly and accommodating, and knew to ask me precisely where I was in need. Took me to their back “spa” area, which is almost like going into an entirely different location. I was taken aback by the rather astonishing Buddah waterfall at the entrance to the rooms. The room itself was rather large, lovely Zen-like music seemingly all around, and perfect lighting…….that being soft and dim, the way I like it for letting the mind drift to lala land. Lucy knew EXACTLY where my issues were, and focused where I needed it most. The session was 80 minutes and she was able to do a full body, including working out a chronic shoulder spasm. I hate to compare to other places, but this truly was a magnificent massage! One of the best ever. I felt like a new man when I left, a perfect way to end the year!\r
What a deal this was $37.50 for 80 minute massage, clearly as good as any of these “high-end” spas at hotels, minus the locker room and Jacuzzi. Although Century West does offer a shower, robes and towels. I even purchased a gift certificate for my girlfriend as I left. Even without the reduction in price, very reasonable. \r
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Although I am dedicated to their newer facility I will definitely be re-visiting Century West.\r
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***Lastly although I am not I regular reviewer, I only write comments when I feel there is merit for them. I happened to see some recent reviews written by an apparently very disgruntled customer and his wife. They are known as “Yummyeater” and “Bleebeef”. I see their reviews and I am outraged! This makes no sense to me whatsoever. I have been in the restaurant business for over 30 years, and I KNOW CUSTOMER SERVICE! The service industry is a difficult one. Realize when you read their comments, the owner nor the staff cannot respond to these “accusations”. It is easy for them to write such volatile and hurtful comments about this business, and yet it makes no sense to me. There is always another side to every story, and as you can see by the vast majority (95% of the reviews here, theirs are the only really negative ones. It is my understanding that the husband had a massage earlier the same day and was completely delighted with his treatment as well as therapist! His wife akaYummyeater on the other hand really was late for her appointment and she had a “screaming” child-like tantrum in the front office, in front of several people including the staff as well as 2 customers. She used hostile and vulgar language directed at another customer in the waiting room who asked her to calm down) and was asked to leave the premises. THAT IS THE TRUE REALITY OF WHAT REALLY HAPPENED according to the staff at Century West Medispa. \r
I am seeing that these 2 people are now on a “mission” of slander and a smear campaign. I am ashamed for their behavior!\r
This was truly a very wonderful establishment and the owner clearly has done his due diligence to hire professionals. \r
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Again, check this place out. Make it part of your New Year’s “resolution”. Keep the stress at bay. HAPPY NEW YEAR!\r
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