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Businiess name:
Half Price Mattress
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Review by:
citysearch c.
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Review content:
I bought my first mattress there in 2004 and it was great! My mattress was very well priced, delivered well and I still love it! I was so pleased I sent multiple people over there in the past few years. So when I moved to a new city, I actually went there to buy 2 new king size mattresses to take with me. There must be a change in management cause my experience was horrible. When you go to the ""showroom"", they show you showroom quality mattresses at a fair price. When you get to the warehouse to pick up the mattress (Its a good drive away from the showroom, don't let them convince you it's down the street), you can see that the reason they get them is cause the retailers don't want them. The mattresses are filthy, ripped, have water damage, etc. Still I trusted them cause I was a previous customer, and I loaded them both into the truck and drove all the way to Texas to realize that they gave me the wrong mattress! 1 was extra plush pillowtop (which I wanted) and the other is super firm! I called the store manager almost 10 times in the last 4 months and have never received a call back. I tried selling it but no one wants to buy it cause of the dirty stains on it! I can't believe that they would treat a customer like this. And remember no warranties!\r
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Beware! I will never go back to this store or recommend it to anyone ever again. Spend the extra few bucks and go to mattress firm. I bought a mattress from them and when it was being delivered, it rained and the mattress got wet (through the plastic). I called them and I had a brand new mattress the very next day! Quality and customer service is worth the extra few bucks! \r
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