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Businiess name:
Empower Group, Inc.
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Review by:
citysearch c.
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Review content:
Two years ago I traded in an X5 for a new X5 at Empower. I was impressed at the outset when Andy put the computer analysis on my car and we both looked at its conclusion. There were not major issues but I was impressed by the transparency of the process. The X5 that I got has run like a champ since. I feel comfortable knowing that he analyzed any car before he bought it and sold it to me. He wasn't buying a surprise and therefore would not be selling me a surprise.\r
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Since that time I haven't had much opportunity to service my vehicle here, as I live over an hour away, but he has serviced me. That is on multiple occasions I have called with a concern. Andy's advice has not only been right on the money but directed me to other people to address the problem more conveniently, first, recommending that I come to him only if I was dissatisfied.\r
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Now Andy is a smart guy. He probably knows that by putting people like the customer, first, that we will have a long time relationship that includes me putting him first. Well, he's darn right about that.
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