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Review content:
Big Mistake.. \r
I had called in an order for Mother's Day flowers based on an arrangement I found on their website. The lady I spoke to on the phone indicated that what I was looking at was actually through their third-party online store, Teleflora, but that she could easily make the arrangement for me. She was actually very confident about being able to make something much better. So I ordered it, prepaid nearly $100 (as prepaying was recommended to me because then I wouldn't have to wait in the long line at the store. I could just come in, pick them up and be right back out), and confirmed with her that I'd be picking up the flowers on Saturday at 2. Well Saturday came, I had my husband go pick them and, first indication that something was wrong, he calls me up asking what the arrangement should look like because they lost the flowers. Turns out they hadn't made my arrangement at all so my husband had to wait there nearly 40 minutes for them to quickly throw something together, something that looked NOTHING like what I ordered, and not NEARLY as nice. It certainly wasn't $100 worth of flowers, but, oh, come to find out, they upgraded the vase to a ""much nicer colored one"", so THAT'S where some of my money was reallocated to (as I was told on the phone when I called.) Right, because what my mom REALLY wants is a $20 vase she can stick under the sink after the flowers die, right along side all her other ""crappy"" $5 vases, never to see the light of day again. They did offer to redo it if I wasn't satisfied, which in any other case, I would have given them points for. But by that point, it was 3 o'clock, and they were closing and because of how long they initially took, we were already late for plans set with my mother in-law. I certainly wasn't about to waste more of my time, only for them to merely throw together something else that still wasn't what I wanted. I'll never order from these guys again, nor will I ever recommend them. I should have just ordered online from Teleflora to begin with. I would have gotten exactly what I wanted; something nicer, fuller, with more flowers ... and for CHEAPER. Not some half-assed, thrown together arrangement that had more green filler than flowers. Can't believe I paid more for that than I would have through Teleflora...
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