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Businiess name:
Muir Oaks Veterinary Hospital
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Review by:
citysearch c.
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Review content:
Don't go there. I have been going there for years with both our dog and cats and the service and care has down way down hill. They are extremely over-priced and expect to wait a lot, before, during and after the appt.. They seem to make-up whatever suits them ie: we are the only ones who can fill the prescription, this is the only option for treatment and ""by law, you can't have your pet's remains, you have to pay us to depose of the body."" \r
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Don't let them take your pet to the back alone for tests . The assistants are well meaning but pointed out the wrongs lumps to test, two out of three times.\r
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They extracted our dog's tooth and broke off 2 of the 3 roots and said nothing when we returned for repeated swelling/infection in our dog's face. They just keep prescribing antibiotic over and over. We did go elsewhere and the 1st thing the new vet said was let's check for a broken root! It was two broken roots and the infection went into the bone and sinus. Yes it could have killed him! He had to have extensive surgery to correct this as the pieces of tooth had migrated through the bone.\r
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We used to board our dog with them and in the last year our pet came back in worse shape than when we left him - skin infections, no medication consumed for days - they charged $4.00 a pill to toss the pill in with his dry food twice a day and were surprised to find the pills in his cage days later. \r
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The front desk staff seems to always be new and not yet trained. But you have to argue with the manager when they charge you for something the staff told you was ""no-charge."" They often forget to include everything when you leave. So you have to come back and get the rest of the medications.\r
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Check what they tell you and where they refer you or you'll pay through the nose and it could jeopardize you pet. It's a struggle to get your records sent to other doctors. The attitude toward clients is not good, expect to be put on-hold/hung up on most of the time.\r
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