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Businiess name:
25karats.com
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Review by:
Christian W.
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Review content:
Their service was perfect - the ring is outstanding, exactly as represented on their website. Our interaction with 25karats.com has been amazing from the earliest days we were still shopping. My beautiful engagement ring was just came. I am kind of picky, but knew what I was looking for. However, all the other places I looked for the ring didn't quite measure up to what I had in mind. I was kind of care about the metal of the ring. And I read some reviews that 25karats have a careful consideration about the metals, glad that reviews were right. These guys have also an incredible selection of rings in all the popular metals, and when I found the setting I had been looking for, in Palladium no less, I was delighted! I used "Live Chat" on 2 different occasions (same operator both times) and he answered all my questions, and helped clarify some of the diamond choices I was interested in. (I also was surprised that the GIA certificates for the individual diamonds are available to view online while you're trying to choose a stone, which assured us that we were getting a good value in our choice.) He also sent me a set of ring sizer, to ensure I was ordering the correct size. After the order was placed, 25karats contacted my fiance to confirm the order, and he was kept informed along the way as to when the stone was being set, when it was being shipped, and when it should arrive, just in time for Valentine's Day! Their service was perfect - the ring is outstanding, exactly as represented on their website. The diamond is gorgeous. I am beyond thrilled with these folks, and would definitely recommend them highly.
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