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Businiess name:
FYZICAL Therapy & Balance Centers - Chastain Park
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Review by:
citysearch c.
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Review content:
I spoke to Dr. McKenna prior to Groupon purchase and confirmed that they would do both upper and low back lazer, I just had to pay an up-charge fee of $160. I paid this on the telephone that day so that there would not be challenges. I went into the first visit and they told me I had to reschedule because I had to shave my back prior. They did not tell me this on the phone. I went back in for the appointment, a week later and the doctor wanted to see me in a private room. He said that he would not honor the groupon for the back and said that no part of the back was included. I told him to read the groupon, this was not the case. In addition, the lady I spoke to put notes into the system confirming the original discussion. Dr. McKenna said, I could pay for the full back $2000 and he would apply the groupon cost as credit or give me my money back. I chose my money back.
I do not recommend this unethical bait and switch merchant.
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