Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
FYZICAL Therapy & Balance Centers - Chastain Park
|
|
Review by:
citysearch c.
|
|
Review content:
This was by far the worst experience I have ever had with a company.
I purchased a groupon and I called to clarify terms of the groupon before purchase with a secretary at the Roswell Rd Location. When I showed up to my appointment I was told that I was misinformed. So I wasted $250.00 on these groupons due to THEIR miscommunication.
I called the manager, Dunia, who was very polite on the phone and told me she would ""work something out"" as it was not my fault and that she would call me back in 24 hrs.
Five weeks, two emails, four phone messages, and numerous unanswered calls later she still has not called me back. The office manager, Essence, told me that she would be sure to call me back ""that day"" on two separate occasions. I was not called back.
Needless to say I am out $250.00 but the customer service and business ethics and practice at this office were TERRIBLE.
I am really a polite and tolerant person but I really and truly cannot believe how poorly managed this office is.
UPDATE: Dunia DID call me back today and she apologized for what happened.I am happy she apologized. However she did not offer to fix the false information I was given to make it right.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|