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Businiess name:  Propartners Healthcare PA
Review by:  citysearch c.
Review content: 
On my first an only visit to Pro Partners, Dr. Troy Burns suggested that I start a daily regiment of fish oil and multi vitamins, which he conveniently sells for $30 a bottle to can be gotten at Wal-Mart for $6. A nutritionist who treated me after surgery for a medical issue that Troy failed to diagnose me informed me that multi vitamins are not necessary unless proper food intake becomes impossible. She also informed me that fat based Vitamins such as A can build up to toxic levels, which is why fish oils extracted from fish liver should not be used. The fun continues when Troy ordered a test called the hsCRP test, which the Center for Disease Control recommends against using for cardiac testing except for very limited cases. Of course, Blue Cross does not cover this test, and Troy obviously knows this because he accepts such few insurance policies (always a red flag). When I called to ask him to explain why he ordered this test, that I am financially responsible for, just in case he ordered it for one of the limited cases the CDC endorses it for. His less than polite receptionist informed me that I would need to make an appointment for him, that he will inevitably bill my insurance company for. When I sent him a letter informing him I would withhold payment until I receive an explanation, which is fair because Kansas law does not hold a patient financially responsible for unnecessary medical testing. The less than polite receptionist responded that I have three days to pay the balance or she would attach a $50 ""collections fee"" to the $38 balance and refer it to a debt collector, which she did. Kansas law does not permit collection or attorney fees to exceed 15% of the balance under collection, which means the $50 'collection fee' is illegal and unenforceable. The debt collector works out of his rented house in Grandview, MO. He is about 62 years old, and claims to have been in collections for 40 years. He insists that he 'knows of ways to make me pay in ways I could never imagine,' what ever that means. I have three complaints filed against Troy with the Kansas Board of Healing Arts, one with the Kansas Attorney General, and, although not a regulator but always fun to report to, the Better Business Bureau. Oh, by the way, the receptionist is asking her repeat patients--the most loyal and likely most satisfied--to post positive comments on citysearch. I hope my insight provides some contrast.

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