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Businiess name:
Thai Orchid - Salem
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Review by:
citysearch c.
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Review content:
I am beyond upset with the service my fiance and I received this evening. We were there to celebrate my birthday. We stood at the front desk for 10 minutes before someone acknowledged us. The girl who sat us speed walked ahead of us put the menus on the table and walked away. When we ordered our entrees (chicken pad thai) I asked for a side of peanut sauce with my pad thai. The waitress brought me the smallest cup at half full, it wasn't even a spoonful. When I asked for another cause it wasn't enough I was told in a very rude fashion that she was going to charge me $.75 for each. She never told me when I first asked for it that there was a charge. I have asked for it the few dozen times i've been to this location and was always brought a bowl full and NEVER charged. Even with the peanut sauce on my entree it was flavorless and cold. Egg shell pieces in the egg that was in my dish. DISGUSTING! She never once asked if we wanted refills on our drinks or if we needed anything else, or how the food tasted. Not only was our waitress rude but the other one working that evening as well. We tried getting her attention to ask for something and she ignored us and walked right past us. So not only was my birthday dinner celebration ruined by poor customer service but the quality of the food. I paid $33 for nothing.
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