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Businiess name:
Astera Credit Union
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Review by:
citysearch c.
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Review content:
Do Not Use Astera! Astera Credit Union has kept from me my account number and bc of that: fined me, reported me to collections, and raped me for profits. I have tried for over 6 months to get my account number so that I could give them the insurance documents they already had on file, but Astera refused to give it to me no matter how many times I ask for it (up to 36 and now threatening legal action to get it). Without it, I cannot access any of my financial information at their bank, I don't know how much they fined me for or if I really am getting it all back. Their VP had to fix the collections issues and I still have no way of accessing my account statements or information, which is legally and morally wrong. It's been a nightmare, the only communication I get from Astera has been form letters and ignorance.
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