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Businiess name:
Verve Eye Care
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Review by:
citysearch c.
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Review content:
Letzfly. Let me responde to your erroneous comment. I am the owner of the clinic. You were charged $125 on a weekend emergency visit to include a full series of radiological and diagnostic testing as well as treatment. This was a deposit until we were able to verify your insurance on Monday. You did hand us a copy of this information at the time of service and signed a form allowing us to bill your insurance the remaining balance. You would have been responsible to pay the remaining balance according to your own insurance allowable fees. We did not bill your insurance anything except for a simple code that we are required BY LAW to document. We spoke with both you and your wife several times and have agreed to re-imburse you the FULL amount, as a courtesy due to your stated financial hardship, that you feel was inproperly charged even though your own insurance company says we are 100% correct. It is sad to me that when we have sacraficed to build the best treatment facilty in Arizona to include you getting in on a Sunday emergency that you wrongly accuse us of improperly billing the insurance that YOU obviously gave us the information to bill. \r
We wish you both the best in your future healthcare. We are glad to hear that you are feeling 100% following your completion of treatment at our facilities. We hope that our multiple conversation and all of the faxed proof and documentation will help you be better educated in the future.
Pros: Meeting standards of care
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