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Businiess name:
The Jewelry Exchange
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Review by:
citysearch c.
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Review content:
I was shocked by my terrible and ongoing experience with this place after so many people I work with recommended it. The staff appear knowledgeable and helpful, except they have no idea what they are talking about and will say and do anything to get your money in their pocket. Once that happens....forget about it. I was dumb enough to go in there knowing nothing about jewelry and paid the price in frustration and getting ripped off. I've had to bring back the engagement ring I bought twice because it was literally falling apart after TWO DAYS on her finger. The staff is outright rude and hostile and just make up lies to get you to go away. Once they realize you aren't buying their excuses and delay tactics they will go into the corner and speak in a different language and glare at you for a few minutes. Their warranty policy is worthless because they don't even do a good job fixing things, I got my ring back bent and scratched when I brought it in to get fixed because the entire back fell off. I don't even know what to do now.... NEVER EVER GO HERE and only tell people you hate to shop here. Any review other than one star is clearly planted by them.
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