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Businiess name:
Duke's New York Since 1995
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Review by:
citysearch c.
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Review content:
I have been to Dukes with my gf multiple times and have taken friends there. The food has always been fairly standard BBQ fair, but one of the reasons we keep coming back is that they host some pretty decent ""special deals"" where you can get cheaper meals or deals on the meals... Of course, following an email blast I get from them, I check out their website to see what they have as a special deal and I find that they offer a free pitcher of beer for every 2 combo meals you order... So since I was with a group of 4 we decide this is a great deal... I even print out the website page offering this deal as proof... We go to the restaurant, I specifically tell the waitress we plan to do the combo/beer deal, she's on board, we order the pitchers, and sure enough when the bill comes it doesnt discount for the pitchers... so i show her the print out, she gives it to the manager, and the manager (a very inconsiderate woman at best) explains that this is an old deal and that it does not apply anymore... ok, maybe it is but i printed it off your own website TODAY! maybe you should honor your deals! I go to talk to her and she is unbudging and shoo's me away and offers me scratch off coupons for a next visit. personally, if you want a cheaper BBQ meal, go to Dallas BBQ, and if you want a more upbeat and nicer experience go to Blue Smoke... Duke's is a bait and switch all the way.
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