Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Laboratory Corp-Amer Holdings
|
|
Review by:
citysearch c.
|
|
Review content:
I received a bill from LabCorp and phoned to set up payment arrangements. Was told by Customer Service (CS) a payment would be due on 26th of month, would be sent notice. Agreed. Made 1st payment by phone. The next month I received a bill on 10/23. Postmark was 10/22. Payment due 10/26. I called CS to let them know a pymt. would be in mail on 10/24. Requested a change in payment date due to no turnaround time between bill and pymt. due date. My concern was mail delays causing me to be late in the future, which I do not want to happen. I also told CS the balance of my account was not specified on the bill.. \r
\r
CS stated the date was what I set up and could not be changed. Her response to turnaround time btwn bill and payment was I knew when it was due I should send in pymt before notice comes out. She said they mail stmts on the 16th..which does not clearly go along with the postmark date. She also said the amount due does not show on notice because it is not a bill. She said, It was my responsibility to keep up with the amount owed and when payment was due. The notice in top right hand corner in black and white states ""LABORATORY BILL"". \r
\r
I do not think it too much to ask for a chg in due date per their mailing schedules and I feel any company providing service should clearly note what $ amount is due on their notice, statement or bill.\r
\r
I have spoken to others who deal with this company and they also say they are finding the same issues as me and they are unreasonable to deal with. \r
\r
This is terrible, terrible customer service and unreasonable billing practices....
Pros: NONE - Even the Lab experience was not a pleasant one.
Cons: Terrible Customer Service, Unreasonable payment arrangements
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|