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Businiess name:
STK Steakhouse
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Review by:
citysearch c.
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Review content:
All ""style"" no substance. The style is even outdated, many others do it better without trying so hard. They have become so wraped up in their ""style"" that they forgot service. Valet gave my rental car to another guest who ended up driving to San Fransisco with it. Room service took over an hour and was cold and not complete. A request for it to be remade was met with a blank stare. Rooms are clean but very worn, same with halls and general look of hotel. Elevators suck, bellman said they were thirty years old that thw W just did cosmetics when they bought the place. A/C did not work because whole hotel was in "" heat mode"". Director of rooms offered me more blank stares when I met with her about these items. No apologies. Have heard similar stories from friends and coworkers-stay away.
Pros: nothing
Cons: everything
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